844-TO-ENGAGE
    Patient Engagement Solutions-Patient Guide
    • Home
    • Patient Guides
    • Blog
    • CLIENT PORTAL
    • Contact

    Three things every medical office should be doing

    12/10/2015

    0 Comments

     
    1. Simplify all communications to a 5th grade level and drop the medical jargon, making it easy to understand for the majority of patients. Speak in plain English, or, in many cases, speak plainly in the native language of the patient.

    2. Complement oral instructions by providing patients with easy-to-read educational materials on diagnosis and treatment.

    3. Implement the “teach back” method, prompting patients to explain the information a medical provider has given them in their own words. If your doctor is not doing these things, talk to him or her about streamlining communications at the office.
    ​
    Our country has expanded health care coverage thanks to the Affordable Care Act, but too many individuals cannot read their prescription instructions; they do not understand their hospital discharge papers; they cannot decipher their treatment plans; and they misinterpret their diagnoses and prognoses. The results can be damaging, costly, and even deadly. Only when health care professionals begin to clearly communicate with patients will we be able to mitigate health literacy problems and ensure better health care outcomes.
    0 Comments

    Your comment will be posted after it is approved.


    Leave a Reply.

      Author

      Patient Engagement Solutions

      Archives

      November 2017
      October 2017
      September 2017
      July 2017
      June 2017
      March 2017
      February 2017
      August 2016
      July 2016
      March 2016
      February 2016
      January 2016
      December 2015
      June 2015

      Categories

      All

      RSS Feed

      Tweets by NgagePatients
    Picture

    103 Woods Lane
    Austin, Texas 78613

    844-TO-ENGAGE

    [email protected]

    Protected by Copyscape

    ©2014-2020 Patient Engagement Solutions All rights reserved

    Back to top